Trust center
Honest about what we do — and what we don't.
WellKept Auto is a repairability triage and shop-matching marketplace for cosmetic auto repair. We don't set prices and we don't handle insurance claims, collision, or safety-critical work. Below is how we think about AI, photos, data, and the limits of all of it.
How our AI works
What the assessment does, what it won't touch, and when a human takes over.
Photo policy
How we store, share, and delete the photos you upload — and what we never do with them.
Privacy notice
What we collect, who sees it, how long we keep it, and how to delete it.
Terms of service
The marketplace agreement, scope, and disclaimers between you, the shop, and WellKept Auto.
What we cover
- Scratches, scuffs, paint chips
- Minor dents and paintless dent repair candidates
- Bumper cover scrapes and curb rash
- Headlight restoration
- Leather and interior cosmetic repair and dye
What we don't cover
- Insurance claims of any kind
- Collision repair and structural / frame damage
- Airbag-related repairs
- Suspension, drivetrain, electrical, mechanical work
- Anything safety-critical — please see a qualified shop directly
Talk to a human
Stuck, unsure, or your case feels out of scope? Email us — a person reads every message.